Responsibilities

PLAN, SUPERVISE, COORDINATE, AND EVALUATE THE DAILY OPERATIONS OF THE SNOW SPORTS SCHOOL.

EXERCISE AUTHORITY, CRAFT DAILY ASSIGNMENTS, APPROVE PAYROLL AND SCHEDULING FOR 25 PART-TIME AND FULLTIME SNOW SPORTS SCHOOL INSTRUCTORS.

PLAN AND CONDUCT STAFF MEETINGS AND TRAINING PROGRAMS, INCLUDING ON/OFF SNOW CLINICS AND INDIVIDUAL INSTRUCTION IN TEACHING SNOW SPORTS.

CONFER REGULARLY WITH SNOW SPORTS MANAGEMENT AND OTHER COMPANY PERSONNEL TO PLAN, COORDINATE AND EVALUATE SERVICES/ACTIVITIES, EXCHANGE INFORMATION, RESOLVE PROBLEMS, AND SO FORTH.

DEAL REGULARLY WITH GUESTS, INCLUDING CURRENT AND POTENTIAL STUDENTS, AND PARENTS OF STUDENTS IN PROGRAMS: PROVIDE INFORMATION ON SNOW SPORTS SCHOOL PROGRAMS; ASSESS PROGRESS; ADVISE IN FURTHER INSTRUCTIONS.

MONITOR ON-HILL INSTRUCTION, SNOW CONDITIONS, AND GROOMING NEEDS ON A REGULAR BASIS

COLLABORATE ON TERRAIN SCULPTING AND TERRAIN USE NEEDS.

KEEP ABREAST OF NEW DEVELOPMENTS IN THE INDUSTRY I.E., TECHNOLOGY, TEACHING METHODS, SAFETY, ETC.

PROVIDE SUPERIOR SERVICE TO OUR CUSTOMERS (INTERNAL AND EXTERNAL) AT ALL TIMES.  INTERACT WITH THE GUESTS AND RESPOND TO ALL GUESTS IN A COURTEOUS, EFFICIENT MANNER.

ENSURE THE BASIC FUNCTIONING NEEDS OF KILLINGTON/PICO ARE A PRIORITY FOR THE DEPARTMENT I.E., ASSISTING IN VARIOUS TEAM SUPPORT DUTIES ACROSS RESORT WIDE OPERATIONS AS NEEDED.

OVERSAW AND MANAGED AN ADDITIONAL SIX INSTRUCTORS IN THE VOYAGERS SEASONAL PROGRAM (STUDENTS AGES 4-6 YEARS OLD WHO COME 30 DAYS OVER THE SEASON) AND COACHED NINE STUDENTS FROM THE PROGRAM